Mobile Mobility logoWe are looking for a mobility showroom assistant who is looking for a rewarding career & has a keen desire to learn to join our close-knit, highly motivated & caring team. So, if you thrive in an environment where no two days are the same, then look no further.

Vacancy Description

Your duties will include:

  • Promoting & selling products to new & existing customers
  • Assisting customers with product selection, advising on product features and assessing user requirements
  • Demonstrate the use & dismantling of products safely and competently
  • Processing customers purchases, returns and exchanges using EPOS technology & cash handling
  • Maintaining the appearance of the showroom including stock display, stock levels and ensuring all stock is barcoded, correctly priced and up to date with recent price changes
  • Reloading promotional materials
  • Maintaining a clean and tidy shop, storeroom and staff areas at all times
  • Calculating opening and closing floats for the till, reconciling any differences
  • Banking of cash and cheques
  • Carrying out occasional stock checks
  • Assisting with customer enquiries on the telephone
  • Assisting with merchandising by unpacking stock items received, labelling of stock and shelf replenishing
  • Passing on warranty claims and servicing requests to company engineer
  • Assisting in areas of security & deliveries
  • Driving of a company van to customers home for product demonstrations &/or deliveries

Working Hours

Standard 39 hours per week

Monday to Friday: 9am to 4.30pm (30 minutes for lunch)

Saturday: 10am to 2pm

Wage

Negotiable & structured, dependent upon experience.

Please state your current salary & benefits when applying.

Company Background

MOBILE MOBILITY is a family-owned & run business established in 2002 supplying stairlifts & a wide range of mobility equipment throughout Leicestershire. We have worked hard to create & uphold a reputation for excellent product knowledge & outstanding friendly service. We aim to give our customers an exceptional shopping experience & to ensure they get the right advice from our sales team to help them improve their quality of life & independence.  Our dedicated aftersales services ensure that they are able to continue to enjoy it come what may.

We specialise in selling top quality scooters, stairlifts, powerchairs, wheelchairs, riser/recliner chairs, walking & bathing aids & all types of daily living aids. We are also Motability accredited.

Qualifications Required

Five GCSEs graded C or above would be preferred

English & maths skills are most important as extremely good spelling & grammar are essential, together with good arithmetic.

Essential Requirements

  • Previous retail/sales experience (preferably within the mobility industry or similar)
  • Polite, presentable & trustworthy with a calm, caring & patient attitude suited to dealing with our specialised customer base
  • Outstanding interpersonal skills – being able to interact with customers from all demographics
  • Excellent organisational skills including managing your time within the working day & the ability to multi-task
  • Clear verbal & written communication skills & have an excellent telephone manner
  • Computer literate
  • Accurate cash handling
  • Able to use their own initiative & be self-motivated
  • Excellent timekeeping
  • Proven record of excellent customer service
  • Moving & handling (the capability to assemble, lift & move a variety of equipment into customers’ vehicles, at customers’ homes & at our showroom)
  • Hardworking, reliable team player with a flexible caring & sympathetic attitude.
  • A full, clean driving licence is essential as you will be required to travel to customers’ homes for demonstration & delivery purposes.

IT Skills Required

Basic IT knowledge is essential & further training can be given to use EPOS system

To Apply

Please provide a full & detailed CV (including current salary & benefits) with a covering letter to Nicola Hall at nicola@mobile-mobility.co.uk

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