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Supporting residents in Rochester, Gillingham, Chatham and the Hoo Peninsula, Medway Council has appointed Medequip to manage Community Equipment Services (CES) provision across the area covered by the council.

This latest contract win means Medequip will now manage more than 40 contracts, supplying a range of equipment from simple aids for daily living through to more complex pieces of equipment.

Medequip will also provide Medway Council with advanced equipment management and reporting facilities, using the new TCES Community platform and Microsoft BI reporting capabilities to ensure greater visibility of information and customised reports to match council requirements.

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“The Medequip team is proud to have been selected by Medway as their chosen partner for the supply of community equipment,” stated Neil Harris, Medequip’s Implementation Manager for Medway.

“Working with the council, we plan to first evaluate existing service delivery systems, current community equipment and then, in partnership, begin training and implementation of new products and an enhanced IT solution. To support the implementation process and going forward into the future, Medequip will work closely with service users to develop service provision to best match their needs.”

Medequip is currently working with the existing provider to retain the existing depot premises, supporting minimal disruption to service delivery team members.

Heidi Ward, Medway’s Programme Lead for Partnership Commissioning, commented: “We are looking forward to working with Medequip because we believe the service will improve life’s opportunities for our disabled residents and those living with other impairments.”

A recent survey by IMPOWER highlighted Medway as one of 15 councils achieving greater than average outcomes from a less than average spend per head. This suggests that Medway residents using social care are receiving better outcomes, alongside the council making better use of public funds.

The Medway appointment is the third CES contract win for Medequip in 2020, after the provider secured contracts for Birmingham and Sheffield in March.

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