North East home care provider wins award for supportive and compassionate service

A care provider that specialises in working with clients requiring care in their own homes has received a prestigious award from social care and health champion Healthwatch Gateshead.

Located near Newcastle, Bluebird Care Gateshead offers personalised home care visits, from 30 minutes to full live-in support. One of its clients nominated the service for a Healthwatch Star award.

The Healthwatch Star scheme enables patients to nominate members of the care sector who they feel have gone above and beyond in their care. The scheme is anonymous and the recipient receives a certificate to display at their place of work.

Bluebird Care Gateshead’s client said: “They look after my care needs on a daily basis and care and compassion ooze from them. If my needs change they look after me and the carers that they employ are brilliant.”

Katheryn Haswell, Director of Bluebird Care Gateshead, commented: “I am incredibly proud of my team and the fact that they have been recognised for their care and compassion. It is a testament to the efforts of our outstanding team that I have the privilege to work with.

“They believe in the Bluebird Care ethos, that we should be delivering care to the very highest standards, the care that we would want for ourselves and for our own family.”

Healthwatch Gateshead is a non-profit organisation which aims to help people find out about local health and care services; listen to what local residents think of those services; and help those planning and running services understand what local residents want.

Steph Eduesi, Chief Executive of Healthwatch Gateshead, concluded: “When people are cared for in their homes they need to feel looked after, safe and confident that their carer has their best interest at heart.

“We’re delighted to present this Star award in recognition of the support and care that Bluebird Care has shown.”