Medequip image

Outsourced assistive technology provider Medequip has formed a new partnership with Age UK Wirral, a local independent charity that offers a wide variety of services to support older people, their families and carers in the Wirral area, to encourage community equipment returns.

Medequip has supported Wirral residents since July 2015 as providers of the Wirral Independence Service, which includes the supply, installation, repair, maintenance, collection and recycling of community equipment, once prescribed by a health and social care professional. The Wirral Independence Service also includes telecare monitoring and response, such as falls pick up, along with a dedicated falls prevention service.

The partnership will see Medequip and Age UK Wirral working together to support each other’s aims and ongoing commitments in supporting Wirral residents.

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Jamie Anderson, Chief Executive of Age UK Wirral, said: “We are delighted to be working with the Council and Medequip to make it easier for people to return and recycle equipment that is no longer needed.

“More than ever before working together in partnership is essential to make sure that everyone can access the right help and support when they need it.”

Age UK Wirral charity shops will accept Medequip-labelled community equipment that was prescribed to a service user but no longer needed. Drop-off locations also include the Devonshire Resource Centre in Birkenhead and the Meadowcroft Community Wellbeing Hub in Bromborough.

The return locations can be viewed in the picture below.

Age UK Wirral and Medequip partnership image

All items returned will be assessed, safety tested and either repaired and reused or stripped down for recycling, the outsourced assistive technology provider outlines.

Roger Chester, Market Transformation & Contracts Lead for Wirral Health & Care Commissioning at Wirral Council, commented: “The work Wirral Health and Care Commissioning along with Medequip does to ensure Wirral residents can live independently is extremely important. Supplying community equipment also supports our NHS with hospital discharges, so people can return to their home environment with equipment in place to help with daily living.

“Working in partnership with Age UK Wirral allows residents to have the option to return equipment that is no longer needed at their convenience. We thank Age UK Wirral for agreeing to have drop-off points within their shops and community centres. This enables us to support others who require that equipment and support the council’s commitment to achieving net zero carbon by 2041.”

Alternatively, equipment can be dropped off directly to Medequip’s Bromborough depot, or people can contact Medequip for a free and safe collection by calling 0151 203 0404 or emailing

For more information, visit the Bromborough service centre page.

Medequip recently won the Integrated Community Equipment Service (ICES) contract for residents in Kingston upon Thames, London, which will begin from 1 April 2022. This assistive technology service supports children and adults who, due to their health or a disability, may need community equipment like walking frames, hoists, crutches, and minor adaptations to help them live their day-to-day lives to maintain independence and wellbeing.

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