New digital health tech enables local authorities to take a proactive approach to care for better outcomes

The Value Care Group, a London-based digital health startup, has launched a conversational AI wearable and an intelligent Internet of Things (IoT) care hub that aim to shift care from reactive to proactive, cut costs for local authorities, and streamline fragmented systems.

Mica, a conversational AI wearable, and Milie, an intelligent IoT care hub, strive to move away from fragmented, reactive systems and towards proactive, AI-powered care that is seamless, scalable, and human.

Developed in close collaboration with families, clinicians, and social care teams, Mica and Milie have been tested and refined in real-world settings. Together, Mica and Milie lead to less social isolation, faster intervention, improved care outcomes, and more security, according to The Value Care Group.

For Stephen Nyasamo, Founder of The Value Care Group, this is personal.

“When my father became ill, we were trapped in the same struggle millions of families face. The waiting lists. The isolation. The stretched resources. The fear of what would happen when no one was there to check in. During COVID, the gaps in care were wider than ever,” commented Stephen.

“The system isn’t broken because people don’t care. It’s broken because it was never designed to scale. I knew we needed something different. Something that didn’t just wait for problems to happen but actively prevented them. That’s what Mica and Milie do.”

Milie is the infrastructure that connects everything. It is a single, AI-driven platform that integrates fall detection, temperature monitoring, humidity tracking, motion sensors, fuel data, and more.

For local authorities, Milie can predict, prevent, and proactively manage risk at scale. For example, if there is a sudden drop in room temperature in an older person’s home, Milie flags the risk before it turns into a hospital admission. Similarly, if Milie detects a pattern of inactivity, it alerts families or care teams in time to intervene.

Mica is an AI-driven wearable that listens, engages, and reassures 24/7. It responds at the touch of a button and has real-time conversations with the wearer. For instance, a user struggling with their medication can talk through their concerns or a stroke survivor trying to regain confidence in daily tasks has a continuous guide.

Mica provides practical, voice-guided support for medication adherence, fall prevention, mental health check-ins, and independent living. It aims to provide peace of mind for families and ease pressure off councils.

“Care has never been just about physical health,” Stephen added. “It’s about reassurance. About feeling connected, even when no one is physically there. Mica is a breakthrough because it gives people something they’ve never had before a care system that actually talks back. That listens. That supports. Thats always available. It’s a fundamental shift in what digital health can be.”

Merton Council is the first UK local authority to Pilot Mica and Milie to move towards a proactive model of care.

The Value Care Group is now inviting local authorities and healthcare providers to take part in a limited pilot programme running until April.

“The system we have isn’t built for the challenges we face,” Stephen concluded. “We can keep firefighting, or we can rethink the foundation. This is a model that scales. A system that pays for itself in efficiency, in prevention, in better care. The time for change isn’t in five years. It’s now.”