Practical housing guide suggests changes councils can make to improve disability services
Councils’ housing allocations schemes are the subject of the Local Government and Social Care Ombudsman’s third practical guide for housing officers to help improve services…
Report highlights “significant failings” regarding landlords handling residents’ adaptation requests
The Housing Ombudsman has released its latest ‘Learning from severe maladministration’ report, focusing on home adaptations and landlords’ response to mental and physical health needs.…