Council to improve the way it deals with DFG applications following Ombudsman review
The Local Government and Social Care Ombudsman found that North Yorkshire Council had built up a significant backlog of Disabled Facilities Grant (DFG) applications. Following…
Practical housing guide suggests changes councils can make to improve disability services
Councils’ housing allocations schemes are the subject of the Local Government and Social Care Ombudsman’s third practical guide for housing officers to help improve services…
ICS report calls for councils and health services work together to look at how needs can be met
Integrated care systems are not doing enough to put the vulnerable people they support at the heart of what they do, according to a new…