Total wash & dry toilet service offering set to give adaptation providers best value and clients peace of mind
An innovative approach to facilitating a long-term solution to people’s need for care support has been launched by Closomat.
The Palma Life offering from Closomat enables adaptation providers to achieve best value. It combines, in a one-off payment, supply and commissioning of a Closomat Palma Vita wash & dry toilet, with a total of 10 years’ servicing and maintenance.
It means the cost of the equipment, and its lifetime servicing and maintenance, is addressed in one, single cost, often as part of a Disabled Facilities Grant (DFG).
This eliminates the issues with funding and co-ordinating of future service and maintenance, alongside the associated costs with liaising with clients, and administrative time and paperwork.
In addition, the service gives clients peace of mind that their equipment is appropriately covered. It gives a full ‘fit and forget’ solution for dignified, independent toileting, reducing or even eliminating the need for care intervention.
“This is the first time that the concept of purchasing a piece of equipment, often as part of a Disabled Facilities Grant, with service & maintenance included in one price, has been available for a shower/ wash dry toilet,” said Mark Sadler, Closomat Sales Manager.
“Initial reaction from social housing providers and local authorities is wholly positive. They appreciate that such equipment is life changing, but also essential to daily life, so needs to be serviced & maintained.
“An offering such as Palma Life means the whole cost can be incorporated into the initial DFG. It gives peace of mind to provider and client, for years to come, especially as the service & maintenance is carried out by our own engineers, not contracted out to a third party.”
Removing the need for a carer, Closomat’s Palma Vita enables clients to go to the toilet on their own and with dignity.
Closomat is the only company in the sector to have its own, dedicated, nationwide team of service engineers to commission every unit and deliver timely rectification of any issues (subject to the appropriate service agreement).