Role: Mobility Service Engineer
Location: (UK Wide) Based in Tewkesbury, Gloucestershire

Overview

Mobility Hire are looking for a hands on, customer-service focused Mobility Service Engineer. This is a varied role with a mixture of days in the warehouse in Tewkesbury, Gloucestershire, and out on the road visiting customers all over the UK. The ideal candidate will need to have a mechanical or electrical background, enjoy problem solving and have a passion for customer service. You will be responsible for the service and repairs of mobility equipment such as powered wheelchairs, mobility scooter, rise & recliner chairs, hospital beds etc.

Responsibilities

  • Carrying out repairs, servicing, and LOLER testing etc on a wide range of mobility equipment – both in-house and on-site at customer locations.
  • Diagnosing mechanical or electrical faults and ensuring all work is completed to a high standard.
  • Delivering and installing new equipment at customers’ homes, including training where needed.
  • Supporting warehouse operations: assessing and maintaining rental equipment, organising stock, and preparing equipment for dispatch.
  • Ensuring service documentation is completed accurately and in a timely manner.
  • Working closely with the Service Department Manager to plan site visits and schedule daily tasks.

Requirements

  • Previous experience working with mobility equipment or similar mechanical/electrical products is a must
  • Full clean UK driving licence – essential (you’ll occasionally be driving a company van)
  • Excellent customer service skills – friendly, approachable, and respectful in people’s homes
  • Basic understanding of health & safety and safe manual handling procedures
  • Ability to work independently and manage your own workload
  • Comfortable using mobile apps or digital forms for service records and job logging

What we offer

Mobility Hire is a busy family business based in Tewkesbury, Gloucestershire providing mobility and medical equipment all over the UK. As the business continues to grow, we are looking for new members to join our team within a busy and customer service-based company.

As a family run business, we pride ourselves on maintaining a friendly and personal working environment and take great pleasure in looking after our staff and ensuring they feel valued and appreciated.

Benefits of working at Mobility Hire will include, but will not be limited to:

  • Access to an employee assistance programme with one of the UK’s largest independent and award-winning providers
  • Competitive rates of pay
  • Company Pension
  • 20 days holiday allowance and 8 bank holidays per year. From year 3 an additional days’ holiday for your birthday
  • Staff loyalty bonus starting from year 2 of up to £2000 per annum in year 10
  • Onsite parking
  • Working in a friendly and busy department as an essential member of the team

This is a full time, permanent position. Working hours are Monday – Friday, 8am -5pm. Pay is between £27,500 – £31,500 depending on experience and knowledge.

Ready to take the next step in your career? Looking to make a difference? Please submit your CV and a short cover letter explaining why you’re the perfect fit for this role. Send these in to job@horizonmobility.com

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