New telecare service set to focus on preventative methods to reduce carer anxiety and ease pressure off health and social care

Alcuris and Radius Connect24 have signed a partnership agreement at the International Technology Enabled Care Conference in Birmingham to provide a telecare service to help prevent minor events that users experience from becoming a crisis.

The two organisations will work together using Alcuris’ Memo Hub suite providing next-generation telecare which shifts the traditional reactive alarm focus to one that is proactive, preventative, data-driven and delivers better outcomes for users and their families.

According to the Association of Directors of Adult Social Care’s 2019 Budget Survey, directors of Adult Social Services are increasingly recognising the need for services to be based on community strengths and the need to turn their prevention aspirations into reality. With a focus on expanding the circle of care and prevention, the Memo Hub suite can help people remain independent and reduce demand for formal health and social care.

Additionally, by putting relevant information into the hands of carers and families of people needing support, Memo Hub can reduce carer anxiety and increase the opportunities to ensure a minor event does not become a crisis.

For care providers, insight derived from data will improve planning, ensuring optimum care is provided while simultaneously providing more personalised services to users, says Alcuris.

Alex Nash, Alcuris CEO, commented: “We are delighted to be working with a major telecare provider and pleased they have recognised the innovative nature of our services. We share a common agenda with Radius to prolong independence for users, provide positive reassurance for family and insight for providers and commissioners.”

Alcuris is an assistive technology company that aims to prolong independence for users, provide positive reassurance for family and actionable insight for providers and commissioners.

Kevin McSorley, Head of Radius Connect24, added: “I am excited about the new service that we can now provide. Families are increasingly looking for solutions to support family members remain at independent at home.

“The Memo Hub is the most advanced hub in the market and has been designed from the outset for consumers, both in terms of looks and in user experience. There are thousands of families who could benefit from this new service.”

Radius Connect24 is a provider of technology-enabled care and support services throughout Ireland. It works with a range of healthcare professionals, housing providers and community safety groups to enable them to work smarter through the use of smart technologies.