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National charity providing services for people with learning disabilities Hft has collaborated with digital grouped living provider Everon to develop personalised care technology solutions fit for the future that better support individuals with learning disabilities.

The charity has stated that having a digital-enabled infrastructure for the future is key both operationally and to provide better support.

With the impending digital switchover in 2025, Hft had been looking for organisations capable of meeting its specific requirements.

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Everon was found to be the ideal solution that was technically robust enough to meet Hft’s digital needs, and, together, Everon and Hft designed technology packages to create the best fit for both staff and the people being supported.

Melanie Corish, Chief of Strategy and Transformation and Innovation Officer at Hft, said: “As part of our digital transformation, Hft is keen to implement a digital-enabled infrastructure that will be fit for the future and enable us to provide the most effective support and best possible outcomes for individuals.”

The new system has made it possible to log in to the system remotely to see the history and outcomes of any alerts, enabling staff to build patterns of behaviour to enhance care and support for individuals.

Emma Nichols, Personalised Technology Manager, Hft commented: “We are always looking for new and innovative ways that technology can enhance care for the people we support.

“The shift to digital creates more opportunities to deliver innovative care. Everon is a valuable tool to help support providers on their digital journey. We are really pleased with the flexibility and creativity of the Everon system.”

Last year, Hft launched an online training course on personalised technology (PT) to raise awareness of how it can be used to help improve people’s quality of life.

New digital lines have already started to be installed at some of Hft’s services – an important step forward because the traditional analogue call systems and some of the technology on the market is not robust enough and does not meet Hft’s full requirements, according to the charity.

Pete Kerly, Managing Director at Everon, added: “Everon’s mission is to deliver innovative and trusted digital living solutions that enhance people’s lives and we designed a solution that has multiple benefits for Hft.

“As well as being simple, cost effective, cable-free and easy to deploy, we were also able to tick all Hft’s boxes for a personalised solution which didn’t rely on additional DECT phones, as staff answer the alerts on the app via their mobile phone.

“In addition, Hft has been able to access and analyse data remotely, giving a comprehensive insight of the calls received, who dealt with the issue and the outcome, enabling analysis of trends and patterns in order to enhance care for individuals.”

To read more about partnership visit Evron’s website.

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