ICS report calls for councils and health services work together to look at how needs can be met
Integrated care systems are not doing enough to put the vulnerable people they support at the heart of what they do, according to a new…
Ombudsman raises concerns over AJM Healthcare as wheelchair users experience delays in receiving equipment
Ombudsman Rebecca Hilsenrath has written a letter to NHS wheelchair services provider AJM Healthcare to share her concerns following a “sharp” increase in complaints about…
Challenges accessing care and staff shortages are making a “breeding ground for mistakes”
Following the publication of the Care Quality Commission’s (CQC’s) annual State of Care report, leaders from the Parliamentary and Health Service Ombudsman, Association of Directors…