Industry partnership aims to enhance support for telecare users during digital switchover
Virgin Media O2 and TSA, the largest industry advisory body for technology-enabled care (TEC) in the UK, have announced a first-of-its-kind partnership, which will see…
Health and Social Care Partnership receives telecare award for integrating digital solutions
Argyll and Bute Health and Social Care Partnership (HSCP) has announced that the Argyll and Bute Telecare Team has been awarded Bronze at this year's…
Council to upgrade its analogue telecare system to digital for more efficient and proactive resident support
Telecare specialist Appello has been chosen by East Renfrewshire Council to upgrade its analogue warden call system. This contract win means Appello’s end-to-end digital telecare…
Free guide for housing and care providers on mitigating first-time call failures in telecare
As the UK's telecoms network undergoes a digital upgrade, older analogue telecare equipment is becoming increasingly vulnerable to first-time call failures (FTCFs), according to Appello,…
BT delays analogue switch-off date to better protect telecare users
In a move to better protect telecare users, BT has announced a revision to its timetable for moving all customers off analogue phonelines – also…
Assistive health and care partnership provides uninterrupted support during the telecare transition
East Renfrewshire Health and Social Care Partnership (HSCP) has been awarded the Gold Level Two Digital Telecare Implementation Award in recognition of the recent progress…
Welsh council launches digital telecare service
Caerphilly County Borough Council’s telecare service has launched its new digital alarm-receiving centre platform. Caerphilly Careline provides a telecare service to residents in the Caerphilly…
New measures will ensure telecare devices continue to work through the digital switchover
Companies in charge of maintaining the UK’s internet and phone infrastructure have agreed to new measures to protect vulnerable people as their landlines are upgraded…
Council receives award for its analogue to digital telecare service transition
Inverclyde Health and Social Care Partnership (HSCP) has been awarded the Gold Level Two Digital Telecare Implementation Award by the Digital Telecare for Scottish Local…
Some migrations to digital telecare are being paused temporarily due to risk of service disruption
Recently, BT has been informed about incidents involving telecare users from another communications provider who had been switched to a digital landline. In light of this news,…