Telecare alarm users to be better protected as government reaches agreement with telecoms industry
Telecoms Minister Chris Bryant The UK Government has reached a “landmark” agreement with the telecoms industry that is designed to better protect personal alarm users…
Perth and Kinross switch to faster digital telecare systems
Almost 4,000 community alarm users in Perth and Kinross have been switched over to new, faster digital telecare systems. Digital telecare systems provide greater reliability…
Council selects TEC specialist to provide digital telecare equipment to ensure elderly residents stay connected
Technology-enabled care (TEC) specialist Essence SmartCare has partnered with Colchester City Council to enhance the county’s alarm service infrastructure using Essence SmartCare’s digital telecare solutions.…
Industry partnership aims to enhance support for telecare users during digital switchover
Virgin Media O2 and TSA, the largest industry advisory body for technology-enabled care (TEC) in the UK, have announced a first-of-its-kind partnership, which will see…
Health and Social Care Partnership receives telecare award for integrating digital solutions
Argyll and Bute Health and Social Care Partnership (HSCP) has announced that the Argyll and Bute Telecare Team has been awarded Bronze at this year's…
Council to upgrade its analogue telecare system to digital for more efficient and proactive resident support
Telecare specialist Appello has been chosen by East Renfrewshire Council to upgrade its analogue warden call system. This contract win means Appello’s end-to-end digital telecare…
Free guide for housing and care providers on mitigating first-time call failures in telecare
As the UK's telecoms network undergoes a digital upgrade, older analogue telecare equipment is becoming increasingly vulnerable to first-time call failures (FTCFs), according to Appello,…
BT delays analogue switch-off date to better protect telecare users
In a move to better protect telecare users, BT has announced a revision to its timetable for moving all customers off analogue phonelines – also…
Assistive health and care partnership provides uninterrupted support during the telecare transition
East Renfrewshire Health and Social Care Partnership (HSCP) has been awarded the Gold Level Two Digital Telecare Implementation Award in recognition of the recent progress…
Welsh council launches digital telecare service
Caerphilly County Borough Council’s telecare service has launched its new digital alarm-receiving centre platform. Caerphilly Careline provides a telecare service to residents in the Caerphilly…