Stannah tops Which? rankings achieving a high number of satisfied users
In a recent Which? report reviewing and rating various stairlift brands in the UK, Stannah came out as number one in the rankings, scoring eight percent higher than its competitors.
754 people who bought stairlifts for themselves or someone else in the past decade were surveyed by the Consumers’ Association, with products judged on reliability, usability, comfort, quality, look, safety, batteries and value for money.
Rated on a five-star basis, Stannah achieved an overall user score of 75 percent, which the company says helps give people confidence and reassurance in its products.
Commenting on the ranking, Patrick Stannah, Managing Director of Stannah Stairlifts, said: “It is a great honour to be voted the best stairlift provider in the UK, ahead of the reputable names in the industry. We understand the life-enhancing value of a stairlift, so pride ourselves on quality craftsmanship and delivering a personable, high standard of service to ensure our customers feel happy and reassured.
“We’re pleased to score highly across the board, especially the all-important factors of quality, safety and reliability. Innovation is at the forefront of our minds in our pursuit of maintaining, and exceeding, standards to improve our customers’ lives.”
Stannah scored especially highly on the proportion of satisfied users, achieving a chart-topping 88 percent for sales practice and value for money.
Notably, Stannah’s curved, tailored stairlifts proved to be a more popular choice amongst users, with almost half opting for the product.