Major outsourced services provider launches online assistive tech store with OT consultation service
NRS Healthcare has announced the launch of its new online store, Healthcare Pro, which offers a wide range of assistive technologies complete with a home living consultation service, performed by a qualified occupational therapist (OT), to advise clients on appropriate independent living solutions.
Previously also named NRS Healthcare, the new name and website is designed to reflect the online business’ commitment to healthcare, in-house occupational therapy capabilities, and professional expertise in helping people live independently in their own homes.
It aims to help users find and purchase essential assistive technologies faster and more easily. Healthcare Pro also claims to offer a new and improved online experience, with easy access to product advice, support and new services.
Healthcare Pro has a comprehensive range of more than 4,500 daily living and disability aids, which have been selected in conjunction with its development team and in-house occupational therapy team to ensure products are good quality and suited for their purpose. Assistive devices available to purchase include bathlifts, rise and recliners, cutlery aids, medication management solutions, rollators, and much more.
The in-house home living consultation service will be performed by a qualified OT over WhatsApp, Zoom, or Microsoft Teams video call. They talk the user through their current difficulties and goals, and provide advice on maintaining independence for longer.
Healthcare Pro said it will be launching a new specialist wheelchair service in the coming weeks, with more services to follow.
The new name also prevents confusion with other areas of the business, including integrated community equipment services (ICES), telecare and clinical services, but is still a part of the NRS Healthcare family.
In 2021, NRS Healthcare worked with technology-enabled care (TEC) specialist Appello to reduce first-time telecare call failure rates by 27 percent.